800-239-5230
Check out if you can find the solution you need.
What happened: The problem: I just got billed for $** through PayPal and I did not place this order and need a full refund
What happened: I was trying to do something, and ran into a problem.
What happened: Lost return label I have * kits for my daughter's and they lost the return labels . I need an address or a new label please
What happened: We didn't realize at the time of purchase for both me and my husband that we didn't get paper copy in mail we r older and this is our preference we r not tech savy
What happened: My husband and I both ordered **and me but we prefer to read it on paper we had no idea it was all email we will pay Xtra we really wanted this so bad please help us by mailing our copies*Sincerely*Mike and Betty licht
What happened: The problem: Fraudulent charge from ** and me.
What happened: My name on the ** and me is Sandra McCurry. It should have read Sandra Cochran McCurry. And I wanted to get that changed.
23andMe provides helpful channels like email, phone, help center, etc., for customers to receive support. The 23andMe customer service team also offers social media support for quick advice and solutions.
Email: medical@23andme.com
Phone: 800-239-5230
Facebook: https://www.facebook.com/23andMe/
Twitter: https://twitter.com/23andMe/
Instagram: https://www.instagram.com/23andMe/
YouTube: https://www.youtube.com/user/23andMe
23andMe offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the 23andMe customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
To put it simply, WorthEPenny is an independent third-party website that is not related to 23andMe. WorthEPenny provides free tools and resources to assist customers in reaching 23andMe customer service more efficiently, such as the 23andMe phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about 23andMe, as well as forums where 23andMe customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like 23andMe, it is not associated with or endorsed by 23andMe.
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